Privacy Policy
Effective Date: October 2025
Website: https://bastaermarine.co
Company: Bastaer Marine Co.
Location: Serving All Egyptian Ports
1. Introduction
Bastaer Marine Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, request a quotation, or engage with our marine supply and logistics services.
We adhere to applicable data protection regulations, including the Egyptian Personal Data Protection Law (Law No. 151 of 2020) and international standards such as the EU General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
We may collect the following categories of personal and business data:
A. Information You Provide Directly
Identification details: Name, job title, and company name.
Contact details: Email address, phone number, fax, and mailing address.
Business data: Vessel name, IMO number, port of call, ETA/ETD, and purchase requirements.
Payment details: Bank account or transaction references (only as necessary for invoicing).
Communication content: Emails, messages, or forms submitted through our website.
B. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address, browser type, and device information.
Date, time, and duration of visits.
Pages viewed, downloads, and referring websites.
Cookies or similar technologies for analytics and functionality.
3. Purpose of Data Collection
Your information is used strictly for business and operational purposes, including:
Order Fulfillment: To process, ship supply orders, quotations, and deliveries.
Customer Support: To respond to inquiries or service requests.
Account Management: To issue invoices, track payments, and maintain communication.
Service Improvement: To analyze website performance and user experience.
Marketing Communication: To send relevant offers, updates, and company news (only if you opt in).
Legal Compliance: To fulfill regulatory and customs requirements under Egyptian maritime and trade laws.
4. Legal Basis for Processing
We process your data based on one or more of the following:
Contractual necessity: to fulfill orders or quotations.
Legitimate interest: for business communication and client service.
Legal obligation: to comply with maritime, customs, and tax regulations.
Consent: When you voluntarily provide data for marketing or inquiries.
5. Data Sharing and Disclosure
We may share limited data with trusted third parties only when necessary:
Logistics partners and port agents to facilitate deliveries.
Banks or payment processors for invoicing.
IT and website maintenance providers for secure data hosting.
Government and customs authorities, when required by Egyptian law.
All third parties are obligated to maintain confidentiality and data protection standards equivalent to ours.
6. Data Security
We employ technical and organizational measures such as:
Secure servers and encrypted communication channels (HTTPS).
Access control and user authentication for sensitive data.
Regular system monitoring and security audits.
Data backups and restricted access to authorized personnel only.
However, no electronic transmission is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain your personal data only for as long as necessary:
Business records: up to 7 years for accounting and regulatory compliance.
Contact and quotation records: up to 3 years after last interaction.
Marketing consent: until you withdraw it.
8. Your Rights
You have the following rights:
Access to your personal data.
Correction of inaccurate data.
Deletion (“right to be forgotten”) where applicable.
Restriction or objection to processing.
Data portability (transfer to another provider).
Withdrawal of consent for marketing communications.
To exercise any of these rights, contact us at [email protected].
9. Cookies and Tracking
Our website may use cookies for:
Functionality (remembering preferences).
Analytics (Google Analytics or similar tools).
Performance optimization.
You can disable cookies via your browser settings, though some features may not function properly.
10. International Data Transfers
If you are located outside Egypt, your data may be transferred and processed in Egypt.
We ensure that such transfers are conducted securely and in compliance with data protection standards.
11. Changes to This Policy
We reserve the right to modify or update this Privacy Policy. Updates will be reflected on this page with a revised effective date.
12. Contact Us
For questions, requests, or complaints regarding your privacy:
📧 [email protected]
📍 Bastaer Marine Co., Egypt — Covering All Egyptian Ports
